Privacy policy

Last Updated: August 20, 2026

At NestraVale Home, operated by NEST & THREAD LLC, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from nestravale.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or interact with our services, we may collect certain information, including:

Personal Information

This may include:

Name
Billing address
Shipping address
Email address
Phone number (if provided)
Payment information
Order details
Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Website usage data
Pages viewed
Date and time of visits
Referral sources

This information helps us improve our website performance and customer experience.

2. How We Use Your Information

We may use collected information to:

Process and fulfill orders
Deliver products to you
Provide customer support
Communicate with you about orders, updates, and services
Process payments securely
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Send marketing communications if you choose to receive them
Comply with legal obligations

3. Payment Information

Payments made through nestravale.com are processed by secure third-party payment providers.

We do not directly store your complete payment card information.

Payment providers process your information according to their own privacy policies and security standards.

4. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

Service Providers

We may share information with providers that help us with:

Payment processing
Order fulfillment
Shipping services
Website hosting
Analytics
Customer support

Legal Requirements

We may disclose information if required by law, legal process, or government request, or when necessary to protect our rights, customers, or business.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember customer preferences
Understand website usage
Improve website functionality
Provide relevant marketing experiences

You may control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

For more information, please review our Cookie Policy.

6. Marketing Communications

With your permission, we may send promotional emails about:

New products
Special offers
Store updates
Promotions

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing your personal information
Requesting correction of inaccurate information
Requesting deletion of your information
Opting out of marketing communications
Restricting certain data processing activities

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

NestraVale Home
Operated by NEST & THREAD LLC

Email:
support@nestravale.com

Business Address:

NEST & THREAD LLC
235 S National Ave
Springfield, MO 65802-3418
United States